Our pieces are made by hand with high quality materials and durability in mind. That said, things happen so if you experience any issues with the stitching on your item, please contact Julianna at firstname.lastname@example.org so we can discuss the nature of your repair.
Should anything happen to the stitching on your item within one year of purchase, the cost to re-sew the damaged area and return shipping will be covered by Maragold Designs. Initial shipment to me is at the responsibility of the customer.
After one year, there will be a fee for repairs and an estimate will be provided based on your specific needs. Maragold Designs is not responsible for shipping fees for repairs after the one year post-purchase period has ended.