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FAQ


Where are your pieces made and what are they made of?

Each piece is thoughtfully designed and handmade in my studio in London. I utilize both hand-stitching and machine-stitching techniques to bring my designs to life using the best quality leathers, Burel wool, and occasionally, other carefully sourced textiles. Leather card holders, clutches, key accessories and bags are all hand-stitched and take many hours to complete, therefore resulting in a unique piece made especially for you.

What is Burel wool?

I love to discover unique local artisan goods while traveling because they always hold such happy memories of my time in that place. It's important to me to support both the local economy and small producers whose livelihoods depend on the goods that they pour their hearts into. On a trip to Portugal in 2016, I came across Burel wool fabric while perusing a shop in Porto.

Burel is handwoven and comes from sheep that are indigenous to the Serra da Estrela mountains in Portugal, an area with rich history tied very closely to the production of sheep products. It's a fascinating material because of both the history it has endured and the unique characteristics it embodies.

This versatile, easy-care wool fabric originates as protection from the elements for shepherds in the mountains. It repels dirt, has thermal and water repellent properties, elastic memory and is fire and abrasion resistant making it an extremely durable material - hence great for creating everyday accessories and bags.

Only recently in 2010 was the factory restored after years of deterioration due to the rise of synthetic materials in the 1960's. This caused companies in the area to go bankrupt, sadly impacting entire families and forcing them to flee to find work elsewhere. Many have since returned after the legacy was revived by those who recognized the heritage and cultural value of the Portuguese wool industry. Today, the wool factory that Maragold Designs sources from is one of the few that remain in a town that once relied primarily on the production of this wool and other sheep products.

Maragold Designs is honored to showcase the heritage of this incredible textile and advocate for the re-growth of this region's industry.

What makes each piece unique?

I always have and always will have an obsession with quality and truly believe that the enduring beauty and functionality of my products is centered around what they're made with and who they're made by.

Due to the organic nature of both leather and wool, each piece is innately unique. Both materials are very durable and meant to last as they are handmade in small factories where artisan skills are passed down through generations.

Your leather and wool pieces will age as you wear them creating beautiful character unique to how you use and love your Maragold Designs. The natural aging process of vegetable tanned leather is one of its highly sought after qualities and factors into its timeless appeal.

Given the hand made nature of both the materials and the products themselves, no two pieces will look exactly the same and natural variation may occur from the images you see here. Please find some helpful care instructions below to keep your piece looking beautiful and aging gracefully!

How to care for your leather pieces

Leather is an organic material that should be cared for and looked after over time. Please be aware that pointy/sharp objects can scratch the surface of the leather, especially more naturally processed vegetable tanned leather which is used for a majority of Maragold pieces. If your leather wallet, clutch or bag gets scratched, don't fret as the surface of the leather will continue evolving through use and exposure to things like the oils from your skin, sunlight and heat.

You may also use leather conditioner with a soft, dry, clean cloth on your leather goods to help work out minor scratches or marks and revitalize the appearance of vegetable tanned leather. Please test a small, inconspicuous area before applying all over and do not apply leather conditioner to nubuck or distressed leathers.

It is best to avoid excessive direct sunlight, exposure to rain and water and oil-based substances as these can stain the leather. Please arrange for professional cleaning for stubborn stains

How to care for your wool pieces

You can simply use a lint rollers are to remove any unwanted dust or dry stains  from the surface of the wool. For other staining, use a damp cloth to wipe the wool clean as water will not damage the wool. Please bear in mind that water will stain vegetable tanned leather so refrain from getting any leather details wet.

What is your shipping policy and how long will my order take to arrive?

Please see our shop policies here.

What is your return and exchange policy?

Please see our shop policies here.

Can I get my order gift wrapped?

I am so honored that you are choosing to gift Maragold! All pieces are neatly wrapped and packaged by default. I am happy to include a handwritten gift note with your order, simply leave your desired message in the notes section at checkout or send an email to maragolddesigns@gmail.com and I will include it for you as well as omit price details.

Product Photography

Due to the handmade nature and natural production processes behind both leather and wool that we use, natural variations and color inconsistencies may present themselves. We do our best to portray products on our website as accurately as possible but recognize that you may have additional inquiries. Please contact maragolddesigns@gmail.com with any questions.

For press inquiries:

Please contact maragolddesigns@gmail.com. I look forward to hearing from you!